Terms of service

We aim to deliver all orders within 7-10 working days after dispatch unless you are contacted because item(s) are out of stock. During our peak period the time it takes to process your order may increase. Some of our range is also made to order and may take longer to deliver.

By submitting your order you are offering to buy the goods at the prices and terms stated and are allowing us to use your details for the purpose of supplying goods incl.

• Passing your details onto our/ your nominated carriers and other third party subcontractors.
• We will not use your details for any other purpose without your prior written consent.
• We are not obliged to supply the goods to you until we have confirmed order acceptance to your order request.
• You do not own the goods until payment has been received in full.
• You must ensure that all details required are correctly filled in on the order form BEFORE submitting, including email address, full postcode & credit card details etc.

If we discover an error in pricing of the goods in your order, we will inform you as soon as possible, using the contact details you supply us, and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you within seven days, we will cancel the order. In the event of an order being cancelled, any payment made for the goods will be refunded in full. 

Please note that courier charges are priced not only on weight of any given item but also on the size and packaging costs of each consignment.